Questions? Feedback? powered by Olark live chat software
MY BAG ( 0 )

You have no items in your shopping cart.


  PRIVACY POLICY

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

LAST PICK ® knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.


What personal Information About Customers Does last-pick.com collect?

This Privacy Policy governs the manner in which Last Pick collects, uses, maintains and discloses information collected from users (each, a "User") of the last-pick.com website ("Site"). This privacy policy applies to the Site and all products and services offered by LAST PICK

 

Security

Last Pick takes every precaution to protect the information you provide to us. When you submit sensitive information via our website, your information is protected both online and off-line.

When your sensitive information is entered, it is encrypted and is protected with encryption software called a Security Socket Layer(SSL). This software is in use whenever you are on a secure page on our website. You will know you are on a secure page if a lock icon appears o nthe bottom of your Web browser. When you are not on a secure page, no lock icon will appear.

In addition to SSL encryption and secure electronic commerce to protect sensitive informatio you provide to us online. we also protect user information off-line. All of our user information is restricted to only those employees who need the information to service your order. All Last Pick employees are fully informed about our security and privacy practives and updated as new policies are added or revised. Finally, the servers that we store your personal information on are kept in a secure environment under restricted acces.


Shopping is safe with us: Payment Processing

Official PayPal SealAuthorize.Net Merchant - Click to Verify

SHOP SAFE WITH US!

- See more at: http://www.last-pick.com/lastpick_payment_method#sthash.QJikvQZD.dpuf                            Payment Processing

                                      

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
 

How we use collected information

Last Pick may collect and use Users personal information for the following purposes:

To improve customer service 
Information you provide helps us respond to your customer service requests and support needs more efficiently.

To run a promotion, contest, survey or other Site feature 
To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails 
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
 

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html


Changes to this privacy policy

Last Pickhas the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

LAST PICK SUPPORT
info@last-pick.com