RETURN AND EXCHANGE

ALL SALES ARE FINAL

• If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
• RMA can be either faxed or emailede

HOW TO RETURN OR EXCHANGE:

• All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
• Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
• Restocking fee is 20% of total invoice(excluding shipping fee)
• Return will be processed as exchange or store credit only
• Please fill out RMA completely and enclose it with the item you would like to return 
• We will not honor any items that have passed our 3 days Grace period 
• Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
• For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
• RMA form can be download in front page or request us to fax or email

RETURN , OTHER SHIPPING & HANDLING INFO:

• Re-shipping & credits are not issued until returns are received.
• If items are returned from orders that received free shipping discount, original shipping will be charged
• If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
• Last Pick DOES NOT send any form of return label